Privacy policy

Last updated: May 13, 2026

MADE WITH CORAZÓN — PRIVACY POLICY

OVERVIEW

Made with Corazón operates this website, store, smart tag platform, and related digital services, including all information, content, features, products, tools, digital pet profiles, and services offered through our website (collectively, the “Services”).

This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit, use, purchase from, create an account with, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.


PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our Services, we may collect the following categories of information:

Contact Information

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Account Information

• Username
• Password
• Login credentials
• Account settings and preferences

Transaction Information

• Purchase history
• Order details
• Payment confirmations
• Shopping cart activity

Device & Usage Information

• IP address
• Browser type
• Device information
• Website interaction data
• Cookies and analytics data

Smart Pet Profile Information

When using our smart tag services, users may voluntarily provide:

• Pet name
• Pet photographs
• Breed, age, sex, weight, and birthdate
• Dietary information
• Allergy or medication information
• Veterinarian information
• Emergency contact information
• Pet-related notes or care instructions

Users are solely responsible for the information they choose to include in their pet profiles.


PUBLICLY VISIBLE PET PROFILE INFORMATION

Certain information included within a smart pet profile may be visible to individuals who tap or scan the associated smart tag.

This may include:

• Pet name
• Pet photo
• Emergency contact information
• Phone numbers
• Medical or dietary notes
• Location information voluntarily provided by the user

We strongly recommend that users avoid including unnecessary sensitive personal information in publicly accessible pet profiles.

Made with Corazón is not responsible for information voluntarily shared publicly by users through smart tag profiles.


HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you when you place orders, create accounts, contact us, or use our Services
• Automatically through cookies, analytics, and device technologies
• From Shopify and third-party service providers
• From integrations or tools connected to our Services


HOW WE USE PERSONAL INFORMATION

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Create and manage accounts
• Operate smart tag and digital pet profile services
• Authenticate users and maintain account security
• Improve website functionality and user experience
• Communicate with customers
• Send transactional or promotional emails
• Prevent fraud or unauthorized activity
• Comply with legal obligations
• Enforce our Terms of Service and policies


SMART TAG SERVICES & DIGITAL FEATURES

Made with Corazón offers smart tags connected to digital pet profiles using NFC and related technologies.

By creating or using a smart pet profile, you acknowledge and agree that:

• Information included in the profile may be visible to anyone who taps or scans the smart tag
• You are responsible for keeping profile information accurate and updated
• Smart tag services may occasionally experience interruptions, maintenance, delays, or technical issues
• We do not guarantee lost pet recovery
• We do not verify the accuracy of user-submitted profile information


SMART TAG PLATFORM & THIRD-PARTY INFRASTRUCTURE

The Made with Corazón smart tag platform and digital pet profile services may operate on infrastructure, servers, databases, or systems separate from the Shopify storefront.

Information submitted through smart tag accounts or digital pet profiles may be processed, stored, and managed through third-party hosting providers, cloud infrastructure services, authentication systems, databases, analytics providers, or related technology platforms used to operate the smart tag services.

While we take commercially reasonable measures to help protect user information, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

By using the smart tag services, you acknowledge and agree that your information may be processed and stored through these systems for the purpose of operating and maintaining the Services.


COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve website performance, analyze traffic, personalize content, remember preferences, and support advertising efforts.

Users may manage cookie preferences through their browser settings.

Please note that disabling cookies may impact certain website functionality.


HOW WE SHARE INFORMATION

We may share information with trusted third parties including:

• Shopify
• Payment processors
• Shipping carriers
• Hosting providers
• Cloud storage providers
• Analytics providers
• Customer service platforms
• Security and fraud prevention providers

We do not sell customer personal information.

We may disclose information if required by law, legal process, or to protect our rights, customers, or Services.


RELATIONSHIP WITH SHOPIFY & THIRD-PARTY SERVICES

Our storefront and checkout services are powered by Shopify.

Certain smart tag features, digital pet profiles, account systems, hosting infrastructure, databases, authentication systems, analytics tools, and related digital services may operate through separate third-party platforms, servers, or infrastructure providers independent from Shopify.

These providers may process personal information as necessary to operate, maintain, secure, and improve the Services.

To learn more about Shopify’s privacy practices, please visit:

https://www.shopify.com/legal/privacy


ACCOUNT SECURITY

We use commercially reasonable safeguards to help protect personal information.

However, no online platform or transmission method can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and passwords.


DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide Services
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements and policies

Some information may remain in backup or archival systems for a limited period.


YOUR RIGHTS

Depending on where you live, you may have rights including:

• Accessing your information
• Correcting inaccurate information
• Requesting deletion of information
• Requesting portability of information
• Opting out of certain marketing communications

To exercise these rights, contact:

hello@madewithcorazon.com

We may verify your identity before processing certain requests.


CHILDREN’S PRIVACY

Our Services are not intended for children under the age of majority.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we may remove it.


THIRD-PARTY LINKS

Our Services may contain links to third-party websites or platforms.

We are not responsible for the privacy or security practices of third-party websites.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised effective date.

Continued use of the Services after changes constitutes acceptance of the updated policy.


CONTACT

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:

Made with Corazón
Williamsburg, Virginia, United States
hello@madewithcorazon.com